Clopening is the dreaded close-open shift, meaning you close the store down one day and come in to open it the next. This sucks during the regular season but during the holidays this can mean only getting a few hours of sleep before you’re expected to be bright eyed and bushy tailed all day long, again. If you ever hear one of your friends talk about how they have clopening shifts, buy them a beer, please.
9. We don’t hate people
People who work in retail love to complain about customers because SOME customers are just really, really awful people. But we know from firsthand experience that this is a small (but very loud, very annoying) minority. Most people are happy to get good customer service, find what they are looking for, and be on their way. But for the bad customers, we also know that who you are in a store is who you are in life. If you are rude to salespeople, you are a bad person. Period.