I have a few favorites, both from Long John Silver’s. The first one was when someone came to the drive-thru, clearly high, and asked for a Big Mac. I told him this is Long John Silver’s and we don’t serve burgers at all. I could hear him and his friend discuss for a second, then he said, “Oh, sorry, I guess make it a Whopper, then.” Goddamn it. It took him some convincing to get him to understand, and in the end he left without getting anything.
Another time, this dude flipped the fuck out because he had to wait too long for his chicken. He showed up about ten minutes before close and the three cars in front of him had also ordered family meals (huge orders of chicken and/or fish). Two of our four fryers were already shut down because it was so close to closing time, so we had to cook each car’s order individually since we can only cook 20-25 pieces at a time.
Once he finally pulled up to the window, he was screaming and cursing for taking so long. I handed him his change and he threw it into his car full force, still screaming about how we were making him late for something drastically important or something. I genuinely don’t think I’ve ever seen someone that angry before or since. I handed him his food and drink and asked if he wanted any sauce, and he screamed the sauces he wanted. Since he was in a hurry, I just handed him the sauce directly and he took the handful from my hand and immediately threw it back at me and peeled out. The thing is, the drive thru was just a lined area in the parking lot, so he really could have left anytime before he paid if he was in such a goddamned hurry.