1. I worked at McDonalds in 1997 and we had Beanie Babies as happy meal toys at one point. It was insane.
They literally had to buy a security cage to keep the toys locked down in the back. They were delivered with a security escort. People were ordering “100 happy meals with no food” because we couldn’t sell the toys by themselves.
One day I heard a commotion up front and found my high school counselor reaching across the counter grabbing one of the owners by the shirt because we were out of the pink flamingo. I’ll never forget the look in her eyes. She had to be dragged out. It’s scary how easy it can be to work people up into a frenzy.
2. I used to work at Gamestop. As everybody knows, you can trade older games and systems in for store credit or cash. Because of this the local police department deemed us a pawn shop and we had to follow all the state laws regarding a pawn shop. This included needing a driver’s license in order to trade or sell your games, and a thumb print on the store copy of the receipt.
One day a gentleman brought in a single game and wanted to trade it in for store credit. I explained everything to him and he was fine with it. He had his little brother pick out a new game and then he completed the trade and was on his way.
About an hour later a very irate woman comes in with the younger brother and DEMANDS to talk to the person who let her little boy trade in his game. This escalated quickly because she was insisting that she be given the receipts to see who did the trade. By law we cant hand that over so, she called the cops.
The older brother shows up about the same time the cops do and the police officer removes the family from the store so he can sort things out. The mom calms down and decides that the game the younger brother got isnt bad and stops demanding to reverse the trade.
The police officer does the usual thing and runs the drivers licenses of both the mom and the older brother and low and behold, the older brother has a bench warrant and gets arrested on the spot. The mom looses her shit and starts screaming at the cop. Mind you the store is pretty busy and every single person in the store is glued to the windows watching all of this go down. The mom I guess realizes she has an audience because she does a quick glance at the store then tells her younger son to get in the car then leaves.
So in the end, she came in expecting to tear the employees a new one and winds up getting her son arrested.