I Complained About Nordstrom’s Dressing Rooms In A Viral Post, And This Is How They Responded To Me Emma Golden “ On Friday evening, around 8:30, I received an email from the VP of Customer Experience at Nordstrom. The email read: Dear Emma- My name is Fanya Chandler and I wanted to introduce myself.
An Open Letter To Dressing Rooms Chelsea Fagan “ I just don’t understand why you don’t make it easier on us. Why, for example, do you insist on having fluorescent, overhead lighting?
Emma Golden 
Chelsea Fagan