Insane Recording Shows Comcast Lying To Customer To Keep Him On, Overcharging Him Anyway

Yet another test case example for those wanting ISPs regulated as utilities. YouTube user SweetLethargy wanted to drop Comcast because he felt he was being overcharged. Customer retention offered him a sweetheart deal of a 100Mb download speed for $53 bucks a month for 12 months. But after three months they started charging him more.

The amazing thing is he has the whole thing recorded but Comcast doesn’t care. They just want to keep you as a customer no matter what. Her hands are tied! Don’t you understand, it’s not available as a promotional she can offer! Thought Catalog Logo Mark

featured image – YouTube

Keep up with James B. on Twitter

More From Thought Catalog