Grenada, which is an island in the Carribeans, noted for its production of nutmegs, and the Spanish city of Granada, certainly do sound and look similar, but aren’t airlines supposed to know the difference between similarly named locations? Edward Gamson, an American dentist, is seeking $34,000 in damages against British Airways. The airline refused to reimburse Gamson the tickets that he bought to go to Granada. (The Wikipedia page for Grenada specifically states, “Not to be confused with Granada or the Viceroyalty of New Granada.”)
I have a lifelong interest in Islamic art. I’m also of Spanish Jewish heritage so it was something I had always wanted to do to visit Granada and the Alhambra. I made it absolutely clear to the booking agent I wanted to go to Granada in Spain. Why on earth would I want to go to Grenada in the Caribbean if I was flying back to America from Lisbon? It’s just so sad. A trip we had been really looking forward to was ruined and … BA won’t do the decent thing.”
According to The Independent, it is the fault of the American booking agents that caused this mix up.
The trip from London to Granada, a trip that usually takes two hours, took Gamson and his partner west, flying for over nine hours into Grenada. They ended up over 4,000 miles off their destination. At least they didn’t end up in Granada, Nicaragua.